At Chicago Limousine, discretion is as much a part of our business as getting you to your destination on time, safely and comfortably. We value your privacy and recognize the trust you place with us. Chicago Limousine is committed to protecting your privacy and safeguarding personal information about you.
What personal information does Chicago Limousine collect about me and why?
Chicago Limousine collects from you personal information that we need to provide our services to you. The information we collect may include your name, home and business addresses, telephone number, email address and credit-card information. We also collect the preferences or special considerations you may provide to us. We may collect this information, for example, when you establish a profile with us, or when you book a reservation.
How does Chicago Limousine use personal information?
Chicago Limousine uses personal information to provide the superior service our clients expect from us. We use this information to make and confirm reservations, transport passengers, communicate with our clients and complete our billing process. Chicago Limousine may occasionally aggregate data about our clients to assess and improve our services and enhance our business processes.
Does Chicago Limousine share personal information with anyone?
If your ride will be provided by one of the service providers selected by Chicago Limousine to participate in our Chicago Limousine network of affiliates, Chicago Limousine may share certain client information with that service provider. However, in such cases, please be assured that only the information required to provide the ride is shared. Credit-card information is not shared. Chicago Limousine does not sell to or share with others personal information about you for our marketing purposes.
Chicago Limousine employs extensive physical, electronic and procedural controls to safeguard personal information. The safeguards we use include firewall barriers, encryption techniques and authentication procedures. All information is stored in databases that can only be accessed by authorized personnel.